Starting week of Monday, May 16 we will have new hours at the shop:
Wednesday, Thursday + Friday: 10:30am - 7pm
Saturday + Sunday: 10:30am - 5pm
Monday + Tuesday: BY APPOINTMENT ONLY
I imagine you might have some questions about this:
We are now open by appointment only (for bike fittings and custom build consultations) on both Mondays and Tuesdays, but have extended our hours every other day of the week, so that we'll be open later on weekdays and longer on weekends.
Why on earth would we do such a thing?
(1) More is not better. Cutting down to five days/week means that it will pretty much be the same staff here every time you walk through the door. This will keep us good at communicating with each other and also means we get to spend more time together, which is awesome because we like each other. Moreover, since we'll be open almost as many hours, we'll still be able to the same amount of repairs and give you just as many hours to buy bikes, check out saddles and hang out with us. It's a win/win.
(2) Everyone deserves time off. Changing the schedule ensures that every person that works here gets two days off...in a row. On a personal level, this will allow us more time to recharge, hang out with friends and family and, most importantly, ride our bikes!
What if I'm supposed to return my saddles on Tuesdays?
You're welcome to keep them an extra day and bring them in on Wednesday instead. Bonus day!
When do these new hours start?
New hours go into effect next week, meaning: We'll be closed on Monday, May 16 and Tuesday, May 17, open 10:30-7pm on Wed, Thurs and Fri and then 10:30-5pm on Saturday and Sunday.
I understand that this will probably not make everyone happy, but it ultimately is a good choice for the business in the interest of providing you with the best service possible. Please be in touch via email (email@example.com) with any feedback, just try your hardest to be nice about it.